Shipping policy

At TiceRug, we are committed to delivering your orders quickly and safely.

Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not processed on weekends or holidays.

Shipping Time
Estimated delivery times:

• United States: 5–10 business days

• International: 7–15 business days

Delivery times may vary depending on location, carrier delays, or customs processing.

Shipping Rates
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

Order Tracking
Once your order is shipped, you will receive a tracking number via email.

Incorrect Address
Please ensure your shipping address is correct. TiceRug is not responsible for orders shipped to incorrect or incomplete addresses.

Delayed or Lost Packages
We are not responsible for delays caused by carriers, weather, or customs. If your package is lost, please contact us and we will assist you.

Damaged Items
If your order arrives damaged, please contact us within 7 days with photos. We will arrange a replacement or refund.

Contact Information
TiceRug
Address: 613 Copperfield Ct, Brentwood, TN 37027, United States
Phone: (615) 561-5846
Email: TiceRug@outlook.com